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Overview

The Compliance module is a centralised hub for managing audits, licences, and other checks across suppliers and factories so partners meet your standards and legal requirements. Quality teams, compliance officers, and supply chain managers monitor status, streamline auditing, and retain a full history of activity in one place. Managing audits, licences, and corrective actions together improves traceability, reduces risk, and supports ongoing adherence across the supply chain.

Compliance overview dashboard

What You Can Do

  • Monitor supplier compliance status individually for a clear view of who meets your standards
  • Streamline the auditing process with intuitive tools and transparent, accessible records
  • Maintain a comprehensive history of all compliance activities for full traceability
  • Manage business and operational licenses in one place to ensure ongoing legal adherence
  • Track compliance milestones through critical path activities
  • Document and track corrective actions to address audit findings and compliance issues

Key Features Explained

Feature What It Means For You
Supplier-Specific Compliance Tracking Easily see which suppliers are compliant and which need attention.
Streamlined Auditing Make auditing simpler with organised records and easy tracking.
Comprehensive Compliance History Access past compliance information quickly when needed.
License Management Keep track of all licenses to ensure legal compliance.
Critical Path Tracking Monitor key milestones in your compliance workflow to spot delays early.
Corrective Action Plans Document and assign remediation steps for audit findings, with clear ownership.
Admin Setup Required

Before you start creating compliance records, your admin needs to set up fields like Factory, Compliance Type, and Critical Path in Site Settings. This ensures everything runs smoothly.

Getting Started

Learn how to Create a Compliance Record and discover the various ways you can initiate compliance records from different locations within the application.

Create compliance record entry point

Core Compliance Sections

Details

The Details section captures the essential metadata for each compliance record, including compliance number, description, manager, factory, agent, and type. These fields define how the record is identified, categorised, and audited.

Compliance details section

Critical Path

Track a compliance record's lifecycle through both predefined templates and manually added activities. The Critical Path provides a chronological view of all required tasks—from scheduling to completion—helping teams monitor progress against deadlines.

Compliance critical path section

Corrective Action Plan

Document and track the remediation steps required to address audit findings or compliance issues. The Corrective Action Plan ensures accountability by assigning owners to each task and tracking its resolution status.

Compliance corrective action plan section

Compliance Types

Audit

Create and manage audit records to track inspections, certifications, and verification activities. See Compliance › Audit for details.

Compliance audit type

License

Manage business and operational licenses to ensure ongoing legal adherence. See Compliance › License for details.

Compliance license type

The Compliance sidebar provides quick access to various actions and information:

Compliance › Site Settings

Configure these settings to customise your compliance workflow:

Essential Actions

Compliance Types

Tips

  • Proactively monitor: Keep an eye on the status of all compliance records to mitigate risks and avoid last-minute issues.
  • Maintain organised records: Keep meticulous records for all audits and licenses to support auditability and decision-making.
  • Use compliance history: Leverage the history to identify performance trends, recurring issues, and opportunities for supplier improvement.
  • Assign clear ownership: Ensure managers and corrective action owners are always up-to-date for accurate reporting and task routing.
  • Use tags for filtering: Assign relevant tags in the Type field to make it easier to filter and create reports for specific compliance categories.

Avoid Spaces in Compliance Numbers

Compliance numbers should not contain spaces. Spaces in identifier fields can cause inconsistent search results and make filtering less reliable. Use a hyphen (-) or underscore (_) as a separator instead (e.g., CMP-AUD-001 rather than CMP AUD 001).