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Channel Readiness

The Channel Readiness area on the Dashboard gives merchandising and operations teams a single place to monitor how complete your style library is for each sales route. It lists every channel profile configured in Site Settings > Style > Channels and shows an overall readiness percentage for that channel across your styles.

Use this view to spot which channels need attention before a launch, then drill into Style Search to review and update individual styles. Clicking a channel opens Style Search with the Channel Readiness view selected and that channel applied as the default filter.

Dashboard > Channel Readiness Dashboard > Channel Readiness

Quick Check - Before You Start
  • Confirm channel profiles and Readiness Fields are configured in Site Settings > Style > Channels.
  • Align your team on what counts as ready (for example eCommerce copy, images, pricing, or barcodes) before interpreting percentages.

How Channel Readiness Works

Each card or row on Dashboard > Channel Readiness represents one channel profile from Site Settings > Style > Channels. The percentage reflects how many of the selected Readiness Fields are satisfied across your style data for that channel.

Element Description
Channel name The profile label defined in Site Settings > Style > Channels (for example Retail, Wholesale, or Online).
Readiness percentage An aggregate completion score for that channel, typically from 0% (requirements not met) to 100% (all configured readiness rules satisfied).
Channel action Click the channel to open Style Search with the Channel Readiness view and that channel pre-selected so you can work through outstanding styles.

Readiness rules themselves are defined per channel profile under Readiness Fields in Site Settings. Those fields can include style details, eCommerce content, codes, packaging, specification, DPP & compliance, and custom fields. See Site Settings > Style > Channels for the full checklist options.

Open Style Search from a Channel

When you click a channel on the dashboard:

  1. Style Search opens in a new context focused on that channel.
  2. The Channel Readiness view (pill) is selected by default so columns and layout suit readiness review.
  3. The chosen channel is applied as the default filter so results relate to that sales route.

From Style Search, you can customise columns, save the view as a favourite, export results, or open individual styles to complete missing Readiness Fields on Style > eCommerce > Channels and related style sections.

Style Search > Channel Readiness Style Search > Channel Readiness

Note

Percentages on the dashboard summarise readiness across your library. To see which requirements are still open on a specific style, open the style and review Style > eCommerce > Channels for that channel’s checklist and per-field status.

Relationship to Style Records

Channel readiness is calculated at the style level from the same Readiness Fields configured in Site Settings. The dashboard aggregates those results; individual style records show the detailed breakdown.

Area What it shows Documentation
Dashboard > Channel Readiness Per-channel aggregate readiness percentage across styles; click-through to Style Search. This page
Style Search > Channel Readiness Style-level readiness for the selected channel; filter, export, and bulk-review from search. Search › Style Search
Style > eCommerce > Channels Per-style readiness percentage, enabled colours, pricing status, and field-level checklist for each channel. Style > eCommerce › Channels Section
Site Settings > Style > Channels Channel profile names, descriptions, and which Readiness Fields apply to each route. Site Settings > Style > Channels

Sample Scenarios

Refer to these scenarios to understand how Dashboard > Channel Readiness supports different teams. Each scenario links to related documentation in this portal.

Scenario 1: Merchandising manager preparing a seasonal launch

A merchandising manager uses Channel Readiness on the dashboard to see which sales routes are least complete before a range goes live.

Step What to do Related documentation
1 Review aggregate percentages on Dashboard > Channel Readiness and note channels below your target (for example below 80%). How Channel Readiness Works
2 Click the priority channel to open Style Search > Channel Readiness filtered to that route. Open Style Search from a Channel, Search › Style Search
3 Sort or filter search results to focus on styles with the lowest readiness or upcoming launch dates. Search › Manage Data
4 Open individual styles and complete missing fields under Style > eCommerce > Channels and linked style sections. Style > eCommerce, Site Settings > Style > Channels
5 Return to the dashboard after updates to confirm the channel percentage has improved. Relationship to Style Records
Scenario 2: eCommerce coordinator closing gaps before Shopify sync

An eCommerce coordinator monitors online-channel readiness before publishing or syncing connected stores.

Step What to do Related documentation
1 Confirm the online or Shopify-linked channel profile exists and lists the correct Readiness Fields (images, sell price, active colours, barcodes, and so on). Site Settings > Style > Channels
2 Check the channel percentage on Dashboard > Channel Readiness to gauge overall library completeness. How Channel Readiness Works
3 Click the channel and work through Style Search results, prioritising styles connected to Shopify. Style > eCommerce › Channels Section, Site Settings > Integrations > Shopify
4 Complete Colours & Pricing, pricing, and enabled colour/size rules per channel before Publish or Sync Now. Style > Colours & Pricing, Style > Side Widgets > eCommerce Status
Scenario 3: Operations lead auditing readiness rules

An operations lead verifies that dashboard percentages reflect the organisation’s current publishing standards.

Step What to do Related documentation
1 Review channel profiles and Readiness Fields in Site Settings > Style > Channels with merchandising and compliance stakeholders. Site Settings > Style > Channels
2 Compare Dashboard > Channel Readiness percentages with sample checks on Style > eCommerce > Channels for a few styles. Relationship to Style Records
3 Use Style Search > Channel Readiness to export or favourite a view for recurring audits. Search › Manage Data
4 Adjust Readiness Fields if the checklist no longer matches how teams prepare styles for each route. Site Settings > Style > Channels

Next Steps

Troubleshooting

Why do I not see any channels on Dashboard > Channel Readiness?

The dashboard lists only channel profiles defined in Site Settings > Style > Channels. If no profiles exist, the readiness area has nothing to display.

Steps to resolve:

  1. Ask an administrator to add channel profiles under Site Settings > Style > Channels and select the required Readiness Fields.
  2. Refresh the Dashboard and reopen Channel Readiness.
  3. Confirm your user role can access Dashboard and Site Settings > Style configuration.
Why is a channel readiness percentage lower than I expect?

Aggregate percentages reflect how many styles still have open Readiness Fields for that channel. A few incomplete styles—or stricter rules recently added to the channel profile—can pull the overall score down.

Steps to resolve:

  1. Click the channel on the dashboard to open Style Search > Channel Readiness for that route.
  2. Identify styles with low readiness and open Style > eCommerce > Channels to see which fields are still outstanding.
  3. Complete the required data on Style (for example Details, eCommerce, Codes, or Specification) and save.
  4. If the checklist does not match your process, ask an administrator to review Readiness Fields for that profile in Site Settings > Style > Channels.
Clicking a channel did not open Style Search with Channel Readiness selected

Pop-up blockers, session expiry, or missing Search permissions can interrupt navigation from the dashboard.

Steps to resolve:

  1. Refresh the page and sign in again if your session timed out.
  2. Disable pop-up blocking for your 3 Clicks domain if Style Search fails to open.
  3. Open Search > Style Search manually, select the Channel Readiness view, and apply the channel filter you intended.
  4. Ask an administrator to confirm your role includes access to Search and the Style application.
Dashboard percentages do not match what I see on an individual style

The dashboard shows an aggregate score across styles. A single style’s percentage on Style > eCommerce > Channels is calculated only for that record’s data.

Steps to resolve:

  1. Open the style and review Style > eCommerce > Channels for field-level completion on the channel in question.
  2. Use Style Search > Channel Readiness to compare multiple styles for the same channel.
  3. Confirm you are viewing the same channel profile name on both the dashboard and the style record.