Dates
The Dates side widget shows milestone timestamps for a shipment, mixing system-generated audit fields with editable logistics dates. Created, Updated, and Completed stay system-controlled, while ETD, ETA, and Delivery Date support planning and closure. Hover hints on completion show who marked the shipment finished when that applies. Together these fields anchor shipping milestones such as departure, arrival, and final delivery so you can reconcile forwarder promises against what actually happened on the lane.
Fields and Behaviour
| Field | Description |
|---|---|
| Created Date | Automatically generated when the shipment record is created. This field is not editable. |
| Updated Date | Automatically reflects the most recent change to the shipment. This field is not editable. |
| Completed Date | Displays when the shipment was marked as Completed. When you hover over this field, you will see who marked it as completed. |
| Estimated Time of Departure (ETD) | The scheduled departure date for the shipment. This date is used for logistics planning and can be edited. |
| Estimated Time of Arrival (ETA) | The scheduled arrival date at the final destination. This date is used for delivery forecasting and can be edited. |
| Delivery Date | The confirmed date the shipment was received at its final destination. This should be entered manually to close the loop on tracking. |
Manual Date Adjustments
All editable dates can be selected in the calendar picker or cleared using the (x) icon. This provides flexibility for adjusting schedules and managing delivery expectations.
Example
Helpful Tips
- Maintain Data Accuracy: Keep the Actual Ship Date and Actual Delivery Date fields current. This ensures accurate lead time calculations and provides reliable data for performance analysis.
- Analyse Performance: Regularly compare the Estimated versus Actual dates to evaluate the performance of your logistics partners and identify recurring delays or opportunities for improvement.
- Manage Expectations: Proactively update the Estimated Delivery Date if you receive new information from your freight provider. This keeps all stakeholders informed and helps manage customer expectations.