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Buyers

The Buyers section enables users to define and manage the individuals responsible for procurement across the platform. These records are integral to assigning purchasing tasks, tracking accountability, and ensuring accurate reporting for styles, orders, and claims.

Company > Buyers

Buyers represent the team members responsible for procurement activities—such as sourcing, ordering, and supplier management. By managing these centrally, teams can streamline workflows, ensure clear accountability, and maintain accurate reporting across all procurement-related modules.

The Buyers section allows you to create a consistent list of buyers that can be used across styles, orders, and claims. This configuration helps ensure that procurement activities are correctly assigned and that critical accountability information remains traceable throughout the platform.

Buyer

Quick Check - Before You Start
  • Collect the buyer’s official name and contact details before Add New so procurement reports stay searchable.
  • Confirm you can access Site Settings › Company › Buyers and use Filter for enabled vs disabled rows.
  • When a buyer leaves the role, Disable the row if they ever appeared on styles, orders, or claims.

Managing Buyers

Add Buyer

  1. Click the Add New button at the top left.
  2. Complete the required fields in the pop-up form, such as name and contact details.
  3. Click Save to add the new buyer to the list.

Add Buyer

Edit Buyer

  1. Click the pen icon next to the buyer you'd like to modify.
  2. Make the required updates in the pop-up window.
  3. Click Save to apply the changes.

Edit Buyer

Delete Buyer

  • Single delete: Click the trashcan icon next to a buyer and confirm the deletion.

Single Delete Buyer

  • Bulk delete: Use checkboxes to select multiple buyers, then click the main delete icon that appears and confirm deletion.

Bulk Delete Buyer

Disable Buyer

  • If a buyer is no longer active but needs to be retained for historical data, change their status from Enabled to Disabled.
  • This can be done directly by clicking the Status column and selecting "Disable".

Disable Buyer

Best Practice

It is best practice to Disable buyers who have been previously assigned to styles or orders. Deleting a buyer with historical associations can lead to data inconsistencies in other modules.

Other Actions

  • Filter – View buyers by status (Enabled or Disabled). Filter
  • History – Export a detailed log of buyer changes and version history for auditing purposes. History
  • Export – Download the complete list of buyers in .xlsx format. Export

Table Flexibility

Users can tailor the table layout using the following controls:

Feature Description
Sort by Ascending or Descending Reorder buyers by clicking on any column header.
Pin Column Lock important columns in place while scrolling.
Autosize This Column Automatically resize the specific column to fit its content.
Autosize All Columns Applies autosizing on all columns.
Choose Columns Show or hide individual table columns.
Reset Columns Return the table to the default configuration.

Customisable Table

Tip

  • Use clear naming conventions to make buyers easy to filter and identify across styles, orders, and claims modules.
  • Disable inactive buyers instead of deleting them to retain historical context and maintain audit trails.
  • Use exports for procurement reviews and audits to track buyer assignments and accountability.
  • Regularly review the buyer list to ensure it aligns with current team structure and procurement workflows.
  • Document buyer responsibilities to help team members understand assignments across costing and ordering modules.

Troubleshooting

Why does a buyer not appear in downstream dropdowns?

Disabled buyers are removed from new selections while historical records keep their name.

Steps to resolve:

  1. Set Filter to Enabled in Buyers and confirm the row exists.
  2. Edit the buyer and switch status to Enabled if they should be selectable again.
Why can I not delete a buyer?

Buyers linked to historical procurement data should remain for traceability.

Steps to resolve:

  1. Use Disable via the Status column or edit pop-up.
  2. Export History if you need evidence of the change.
How do I bulk-update buyer records after a restructure?

Use export/import or coordinated edits depending on your deployment.

Steps to resolve:

  1. Download Export as a baseline.
  2. Edit rows in the UI or prepared spreadsheet per your admin process, then verify with History.