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Import Duty

The Import Duty section enables users to define and manage taxes or fees associated with importing goods. These duties are critical for accurately calculating landed costs and ensuring compliance with cross-border regulations.

Import duty records can be configured based on product categories, countries of origin, or harmonised tariff codes. Once set up, these duties can be applied to costings or order calculations to support transparency and traceability in international transactions.

In Costing > Supplier, you can apply different Import Duty rates per market, so your landed costs reflect the correct duties for each destination. Import Duty values are saved properly even after sharing the costing with suppliers and receiving their quotes. The Import Duty dollar amount is displayed automatically when the costing loads.

The Import Duty section contains user-defined tax and fee entries that establish import charges for different countries, product categories, or tariff classifications. These entries can be assigned to costing records to accurately calculate total landed costs, ensuring that all import-related expenses are properly accounted for in product pricing and margin analysis.

Accurate configuration of import duty entries is essential, as these values directly impact cost calculations, pricing accuracy, and financial reporting across all costing records that reference import duties. Proper import duty management ensures that customs charges are consistently applied and helps maintain compliance with international trade regulations while supporting accurate profit margin calculations.

Quick Check - Before You Start
  • Confirm Site Settings › Costing › Import Duty access and align codes with how finance references harmonised tariff schedules.
  • Costing must use Import type workflows for these duties to surface under Costing › Supplier per market.
  • Export a backup (.xlsx) before bulk edits or deletes so audits can reference prior rates.

Fields and Descriptions

When creating or editing an import duty entry, the following fields are available:

Field Description
Code A unique identifier or code for the import duty entry. This code is used to identify and reference the duty when assigning it to costing records. Use descriptive codes that indicate the country, product category, or tariff classification (e.g., "AUS-TEXTILE", "CN-GARMENT", "US-APPAREL").
Description A detailed description of the import duty entry. This field helps identify the purpose, country of origin, product category, or tariff classification. Include relevant details such as country, product type, or harmonised tariff code to make the entry easily identifiable.
Rate Enter the import duty rate as a percentage or fixed amount. This value represents the duty charge that will be applied when this import duty entry is assigned to a costing record. The rate should reflect the actual customs duty percentage or fixed fee for the specified country and product classification.
Country Select the country of origin or destination for which this import duty applies. This helps categorise duties by geographic region and ensures the correct duty is applied based on the product's origin or destination.
Status Control whether the import duty entry is active or inactive:
• Enabled – The import duty entry is active and available for use in costing records
• Disabled – The import duty entry is inactive and cannot be assigned to new costing records

Managing Import Duties

Add Import Duty

  1. Click the Add New button at the top left.
  2. Fill in all required fields (Code, Description, Rate, and Country).
  3. Optionally set the Status to Enabled or Disabled.
  4. Click Save to create the new import duty entry.

Add or Edit Import Duty

Edit Import Duty

  1. Click the pen icon next to the import duty entry you want to modify.
  2. Make necessary changes to fields, rates, or status.
  3. Click Save to update the import duty entry.

Delete Import Duty

  • Single delete: Click the trashcan icon next to the import duty entry and confirm deletion.

Single Delete Import Duty

  • Bulk delete: Select multiple import duty entries using checkboxes and confirm deletion.

Bulk Delete Import Duty

Other Actions

  • Filter – Filter import duty entries by status (Enabled/Disabled).
  • Export – Download the complete list in .xlsx format.
  • History – Download a log of import duty record changes and version history.

Other Actions

Table Flexibility

Users can tailor the table layout using the following controls:

Feature Description
Sort by Reorder import duty entries by code, description, rate, country, or status.
Pin Column Lock important columns in place while scrolling.
Autosize Column Automatically resize columns to fit their content.
Choose Columns to Display Show or hide individual table columns.
Reset Columns Return the table to the default configuration.

Customisable Table

Usage in Costing

Import duty entries configured here are available in Costing > Supplier for Import Costing Type. You can set different Import Duty rates per market so landed costs reflect the correct duties for each destination. When you add a new market to an existing costing, the system automatically applies the Import Duty percentage selected at the Supplier level.

For full details, refer to Costing › Import Type and the Costing Overview.

Tip

  • Use country-specific configurations to reflect real-world import rules.
  • Disable duties that are no longer in use instead of deleting them to retain history.
  • Export your duty table regularly for compliance audits or customs reconciliation.
  • Use descriptive codes that clearly indicate the country, product category, or tariff classification for easier identification.
  • Regularly review and update import duty rates to reflect current customs regulations and tariff changes.
  • Organise import duties by country or product category to simplify assignment during costing.
  • Keep historical records of duty changes for audit and compliance purposes.

Troubleshooting

Why is the import duty amount zero or missing on a costing?

Duties apply when the costing uses Import type logic and a duty is selected for the supplier or market. Disabled duties cannot be assigned to new records.

Steps to resolve:

  1. Confirm the costing template type is Import and open Costing › Supplier to select an Import Duty row per market.
  2. Check the duty Status is Enabled and the Country matches the shipment path you modelled.
  3. Reload the costing after saving supplier changes so landed cost lines refresh.
Why can I not delete an import duty I no longer need?

The interface encourages Disable instead of delete so historical costings and audit trails keep a reference to the code.

Steps to resolve:

  1. Set Status to Disabled to remove it from new assignments while preserving history.
  2. Use Export and History actions to capture the prior rate for compliance files.
  3. If a code must be retired completely, confirm no active costings reference it before requesting data cleanup support.
Why did my duty rate change after I edited the record?

Import duty values are stored on the entry and reused wherever that code is assigned; editing the rate updates future calculations when costings reload.

Steps to resolve:

  1. Download History from the Import Duty list to compare previous percentages or amounts.
  2. Communicate the effective date of the new rate to merchandising and finance teams.
  3. Re-open affected costings and recalculate or refresh supplier sections if your process requires a manual touch.