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Warehouse

The Warehouse section allows you to define and manage warehouse locations associated with your orders, inventory, and shipping processes. Keeping this data accurate is crucial for efficient order routing, fulfilment, and reporting across your supply chain.

Warehouses can represent physical storage locations, distribution centres, or third-party logistics (3PL) hubs. These records are used to assign goods during order creation, generate shipping documentation, and align reporting by region or facility.

Shipping > Warehouse View

Quick Check - Before You Start
  • Align warehouse Code or naming with WMS or ERP location IDs before training operations.
  • Export the current list before bulk deletes when closing facilities.
  • Prefer Disable for idle warehouses that still appear on historical orders or inventory snapshots.

Managing Warehouses

Add Warehouse

  1. Click the Add New button at the top left.
  2. Enter the warehouse name, location, and other required details.
  3. Click Save to create the new warehouse entry.

Add or Edit Warehouse

Edit Warehouse

  1. Click the pen icon next to the warehouse you wish to edit.
  2. Update details such as the name, address, or region.
  3. Click Save to apply the changes.

Edit Warehouse

Delete Warehouse

Single Delete

Click the trashcan icon next to a warehouse entry and confirm the deletion.

Single Delete Warehouse

Bulk Delete

Select multiple warehouses using the checkboxes and then click the delete button to remove them all at once.

Bulk Delete Warehouse

Other Actions

  • Filter: View only Enabled, Disabled, or All warehouses to narrow down your list.
  • Export: Download the current warehouse list as a .xlsx file for offline use or reporting.
  • History: Export a change log to track all updates made to warehouse records.

Other actions

Table Customisation

Use the following options to customise the layout of the warehouse management table to suit your needs:

Feature Description
Sort by Organise warehouses by name, region, or creation date.
Pin Column Lock important columns in place while scrolling horizontally.
Autosize Column Automatically adjust the width of a column to fit its content.
Choose Columns to Display Show or hide columns to create a personalised view.
Reset Columns Revert the table to its default column layout.

Customisable Table

Network hints
  1. Preserve Data Integrity: It's better to disable warehouses rather than delete them. By doing this, you keep all historical data related to past orders intact, which is important for records and analysis. Disabling a warehouse prevents it from being used for any new transactions but doesn't erase its history.
  2. Maintain Network Overview: Make it a habit to regularly export your list of warehouses. This practice is very useful for conducting internal audits, reviewing performance, and planning the future of your distribution network. It helps you keep a clear and up-to-date picture of your logistical operations.

Troubleshooting

Why is a warehouse missing when I route a new order?

Disabled warehouses are hidden from new selections and Filter may limit what you see in Site Settings.

Steps to resolve:

  1. Open Site Settings › Shipping › Warehouse and set Filter to All.
  2. Enable the facility or add a replacement warehouse record.
Why can I not delete a warehouse?

Active or historical fulfilment data may still reference the site.

Steps to resolve:

  1. Disable the warehouse to block new usage.
  2. Work with administrators if a hard delete is mandated—exports and History should be captured first.
How do I audit structural changes across our DC network?

Pair spreadsheet exports with History downloads.

Steps to resolve:

  1. Download Export before and after reorganisations.
  2. Use History to align user actions with change tickets.