Drop
The Drop configuration in Site Settings > Style allows you to manage how product drops are defined and displayed across your site.
This setting is essential for businesses that release products in phases, collections, or limited-time offers. By configuring Drop settings here, you ensure consistency in how drops are labelled, organised, and surfaced to customers.
Quick Check - Before You Start
- You can access Site Settings › Style › Drop with permission to edit style reference data
- Align new drop names with your merchandising or campaign calendar before creating records
- Decide whether old drops should stay Disabled rather than deleted so historical styles stay meaningful
| Feature | Description |
|---|---|
| Add New | Create a new drop entry with custom labels and metadata. |
| Edit Description | Modify the description of an existing drop to reflect changes or updates. |
| Enable or Disable | Toggle the visibility of a drop across the style. |
| Filter | Apply filters to view specific drops based on status. |
| Download History Logs | Access a downloadable log of changes made to drop configurations. |
| Export View | Export the current drop list view for reporting or backup purposes. |
| Delete | Permanently remove a drop entry from the system. |
Helpful tips
- Customise Drop Labels for Clarity: Use clear, customer-friendly names for each drop (e.g., “Spring Collection” or “Limited Release”) to help users easily identify product groupings.
- Align Drops with Marketing Campaigns: Coordinate drop configurations with your promotional calendar. This ensures that product releases are timed and labelled to match your marketing efforts.
Troubleshooting
Why is a drop not visible when I assign it to a style?
The drop may be Disabled, which hides it from normal selection while keeping historical assignments intact.
Steps to resolve:
- Open Site Settings › Style › Drop
- Use Filter to include Disabled rows if needed
- Enable the drop or create a new enabled drop and update styles
How do I audit who changed drop settings?
Use the history export to review changes over time.
Steps to resolve:
- Go to Site Settings › Style › Drop
- Use Download History Logs to retrieve the change log
- Open the export and filter by date or user for the review
Should I delete a drop we no longer sell?
Deleting removes the master record and can complicate historical reporting.
Steps to resolve:
- Prefer Disable for retired drops
- Keep naming consistent with archived seasons or campaigns
- Use Export View before major clean-ups if compliance requires a snapshot