Style Comments
The Comments section provides a threaded discussion space within each style record, enabling real-time collaboration and feedback during style development. It supports threaded conversations, user mentions, and comment management features to help teams align on decisions, approvals, and updates across merchandising, design, and sourcing teams. In the Style module, this is where design discussions, merchandising feedback, and spec review threads stay attached to the style so context is not lost across seasons or handovers. Threaded replies keep sign-offs and open questions in one auditable place instead of scattered email. Pinned or locked comments help separate partner-facing updates from internal margin, compliance, or licensor notes.
The Comments feature facilitates clear communication between team members working on a style record. It allows for clarifications, approvals, and discussions to be recorded directly against the record, ensuring all correspondence is centrally located. Users can pin important comments, restrict sensitive discussions, or remove messages as needed. This creates a comprehensive record of all interactions and decisions made throughout the style lifecycle.
Core Comment Actions
These actions are available to all users with access to the style record and allow for basic comment management.
| Feature | Description |
|---|---|
| Add Comment | Use the input field at the bottom of the thread to add a new comment. You can format your text using bullet lists and other formatting options. (Available to all users)  |
| Delete Comment | Remove outdated or resolved messages to keep the discussion thread tidy and relevant. (Available to comment author and administrators) • Trash Icon  • Delete  |
Comment Management Features
These features help organise and control comment visibility and importance within the discussion thread.
| Feature | Description |
|---|---|
| Pin Comment | Pin a key message to ensure it always appears at the top of the comment thread for high visibility. Pinned comments remain visible even as new comments are added below. Useful for important announcements, key decisions, or critical information. (Available to administrators and style record owners)  |
| Lock Comment | Restrict a comment's visibility to internal users only, which is ideal for sensitive or administrative notes. Locked comments are hidden from external users but remain visible to internal team members. (Available to administrators and style record owners)  |
| User Attribution | Every comment is automatically tagged with the author's name and a timestamp for clear accountability. The timestamp shows both the date and time the comment was posted, providing a complete audit trail. (System-generated) |
| Unread Indicator | A blue dot appears next to new comments, indicating they have not yet been read by the current user. This helps users quickly identify new activity in the discussion thread. (System-generated) |
Collaboration Features
These features enhance team collaboration and notification capabilities.
| Feature | Description |
|---|---|
| User Mentions | Use the @ icon in the textbox tool panel or press @ whilst typing to mention multiple colleagues at once. The dropdown list shows up to 10 results, making it easier to find and mention colleagues in larger teams. This multiselect feature allows you to notify several team members simultaneously in a single action. Each mentioned user displays an X button next to their name, making it easy to remove them if needed. Mentioned users receive alerts about the comment. (Available to all users) |
| Rich Text Formatting | Format comments with bullet lists and other formatting options to improve readability and emphasise important points. (Available to all users) |
Important Notes When Using Comments
Access Control: Comment visibility and management capabilities depend on your user role and permissions. Supplier portal users cannot see locked comments.
Comment Deletion: Deleted comments are permanently removed and cannot be recovered. Exercise caution when deleting comments, especially those that may be referenced in other parts of the system or contain important historical context.
User Mentions: When you mention users in a comment, they receive notifications based on their notification preferences. Ensure mentions are relevant to avoid unnecessary notifications.
Audit Trail: All comments remain part of the style's history for audit and reference purposes.
Sensitive Information: Use locked comments for internal notes or discussions that should not be visible to external collaborators, especially during approvals or vendor collaboration.
Pinned Comments: Pinned comments remain at the top of the thread regardless of when new comments are added. Avoid pinning too many comments, as this can clutter the top of the thread and reduce the visibility of new discussions.
Best Practices
Pin Key Decisions: Use the Pin Comment feature to highlight action items or major decisions so they are easy for everyone to find.
Lock Sensitive Information: Use Lock Comment for internal-only notes, especially during approvals or vendor collaboration.