Overview
The 3 Clicks Supplier Portal serves as a centralized platform for suppliers to collaborate and communicate with their customers across various business activities. It is designed to simplify and streamline the exchange of critical information, enabling transparency and efficiency in supplier-customer relationships.
What is the Supplier Portal?
The Supplier Portal provides suppliers with access to key customer-shared data in a single interface. It supports multiple operational areas, including:
- Orders: View purchase orders shared by customers.
- Costings: Access cost sheets submitted for product development and approvals.
- Samples: View sample requirements and reports; enter sample costs and currency for requirements shared by customers.
- Claims: Manage and respond to product quality or delivery claims.
- Compliance: Stay updated with customer compliance requirements.
- Critical Paths: Monitor and follow up on production timelines and milestones.
- Files & Manuals: Download relevant documentation, tech packs, and guides shared by the customer.
Multilingual Support
The portal interface supports English and Simplified Chinese, making it accessible to broader range of supplier users globally.
Free Supplier Access
Creating 3 Clicks Portal account as a supplier is completely free. Once set up, suppliers will immediately have visibility over the data and tasks shared with them by their linked customers.
Supplier Notification Feed
The notification feed keeps suppliers informed about new comments and updates related to Orders, Styles, Costings, Claims, Compliance, Critical Path and Files. To access this feature, hover to the notification bell in the right-corner of the home page.
Keeping Your Supplier Profile Up to Date
To ensure accurate and effective collaboration, suppliers should maintain updated company and operational information. This includes:
| Field | Importance |
|---|---|
| Internal Staff Members | Ensure key contacts and users are registered and active in the system. |
| Company Details | Keep the company name, address, contact, and timezone accurate. |
| Logo and Profile | Upload a recognizable company logo and a detailed profile for visibility in the 3 Clicks directory. |
| Monthly Loading Capacity | Specify production volume to help customers plan effectively. |
| Product Images | Ensure product imagery is accurate and current, especially for sampling or costing visibility. |
Benefits of the Supplier Portal
- Centralized communication with customers
- Real-time access to production and quality data
- Clear visibility of tasks and responsibilities
- Seamless document and order exchange
- Streamlined compliance and reporting processes
Related Actions
- Set Up Company Profile
- Manage Staff Accounts
- Enter Monthly Capacity
- Manage Sample Requirements
- Manage Sample Reports
Avoid Spaces in Identifier Fields
Key identifier fields such as order numbers and product codes should not contain spaces. Spaces in these fields can cause inconsistent search results and make filtering less reliable. Use a hyphen (-) or underscore (_) as a separator instead (e.g., ORD-001 rather than ORD 001).