Favourite Searches
Favourite Searches let you save and reopen customised search views across Supplier Portal applications. Use them to return quickly to filtered lists—such as open orders, pending samples, or active costings—without reapplying columns, filters, and sort settings each time.
Quick Check - Before You Start
- Open Favourite Searches from the left navigation menu in the Supplier Portal
- Save a search from an application search view before expecting it to appear in the list
- Confirm you have View access to the application the favourite belongs to
Accessing Favourite Searches
Click Favourite Searches in the left navigation menu to open the list. The icon sits in the main menu bar alongside Chat and Settings.
Selecting Favourite Searches displays every favourite you have saved across all Supplier Portal applications in one place.
Note
Favourite searches open the saved view in the application where you created them. If your Supplier Portal role does not include View access for that application, the favourite may not open as expected.
Saving a Favourite Search
Save a search from any application search view in the Supplier Portal:
- Open the application area (for example Orders or Styles) and go to its search view.
- Apply the filters, columns, grouping, and sort settings you want to keep.
- Click the Love icon in the upper-right corner of the search view.
- Enter a name in the pop-up and click Save.
The favourite is added to Favourite Searches and can be reopened from the left navigation menu at any time.
Managing Favourite Searches
From the Favourite Searches list, you can maintain saved searches without returning to each application.
| Action | Description |
|---|---|
| Edit name | Rename a favourite so it is easier to recognise in the list. |
| Delete | Remove a favourite you no longer need. Deleting a favourite does not change the underlying records—only the saved shortcut. |
Common Pitfall
If you change filters or columns in a search view after saving a favourite, the favourite still opens with the layout saved at the time you clicked Save. Update the view and save the favourite again if you want the shortcut to reflect your latest settings.
Related Actions
- Supplier Portal › Overview
- Supplier Portal › Dashboard
- Supplier Portal › Activity
- Supplier Portal › Chat
- Search › Manage Data
Troubleshooting
Why is my favourite search list empty?
Favourite Searches only shows views you have saved from application search screens in the Supplier Portal.
Steps to resolve:
- Open an application area such as Orders or Styles and configure the search view you want.
- Click the Love icon, name the favourite, and click Save.
- Return to Favourite Searches and confirm the new entry appears in the list.
Why does a favourite open with different results than I expect?
A favourite restores the saved filters and column layout, not live data. Record counts can change when your customer shares new data or when statuses update.
Steps to resolve:
- Open the favourite and click Refresh in the search view to load the latest data.
- Adjust filters if the saved criteria no longer match your workflow.
- Save the favourite again after updating the view so the shortcut matches your current setup.
Why can I not open a favourite search?
You need View permission for the application the favourite belongs to. If that module is hidden from your Supplier Portal role, the favourite cannot open.
Steps to resolve:
- Confirm the application appears in your Supplier Portal navigation.
- Ask your customer's administrator to check the Supplier Portal role on your supplier record in Site Settings › Company › Suppliers.
- If access was recently granted, log out and back in, then try opening the favourite again.
How do I update a favourite after changing filters or columns?
Favourites keep the configuration saved at the time you clicked Save. Editing the name in Favourite Searches does not update filters or columns.
Steps to resolve:
- Open the favourite to load the saved search view.
- Apply your updated filters, columns, grouping, or sort settings.
- Click the Love icon and save again using the same name, or delete the old favourite and create a new one.