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Manage Staff Accounts

Each supplier portal account can only have one Site Administrator at a time. The Site Administrator has full control over portal settings, including the ability to manage staff accounts, update company information, and access subscription and payment details.

Staff management allows the Site Administrator to:

  • Edit staff member details
  • Reassign the Site Administrator role
  • Remove staff from the account

These controls ensure that the right personnel have appropriate access and responsibilities within the portal.

How to Manage Staff Accounts

  1. Go to Settings > Staff.
  2. In the staff list, locate the team member to be managed.
  3. Click More Actions next to their name.

From the More Actions menu, the Site Administrator can:

  • Edit Staff Info – Update the name or contact details of a team member.
  • Change Site Administrator – Assign a different staff member as the Site Administrator.
  • Delete Staff – Remove a team member's access to the portal.

Supplier Portal Staffs

Administrator Access Required

Only the current Site Administrator can access the Settings section and manage staff accounts.

Best Practices

  • Reassign the Site Administrator role before offboarding an existing administrator.
  • Keep staff information updated for transparency and accountability.
  • Review access rights regularly to maintain security and compliance.